Our hats are shipped in a box with a specially designed protector to store and protect the hat. We recommend storing your hats protected in a box to prevent damage or deformation. Follow the washing and care instructions provided by each manufacturer. If you have any questions, please contact our specialist team at Sombrereria Mil. We will be happy to advise you! We have our own artisan workshop where we can customize, clean, restore, or create your hat. Please remember that the colors of the products you see on our website, due to various technical reasons, may differ slightly from the actual color of the product.